21 HRV acceleration
 

My wife was driving her 21 HRV and it just stopped. She said she would press on the gas and it would go and then stop accelerating and finally it just stopped. It didn’t die because the lights were still on. The oil and battery lights came on. I thought it might be the alternator. People pushed her to a parking lot and she had to get it towed to the Honda dealership. Today they told her it was because she had a key fob that hasn’t been programmed in her cup holder. The key fob has been in the car for over a month. The dealership also said they ran diagnostics and nothing showed up. Anyone had an issue like this?