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website "contact us" question

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  #1  
Old 02-05-2010, 06:17 AM
marwataymour's Avatar
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Default website "contact us" question

hi everyone....
im having a hard time trying to find a lnk to raise my complaint regarding my driver's window automatic shutter problem.
i have raised the issue within my local service center and they didnt help. i just learnt through the news that Honda withdrew some of its cars for this same issue. and id like to raise my problem anywhere but local. however on the japan honda sire they always refer me to my local/country dealer .
any hellp?
thanx ~
 
  #2  
Old 02-06-2010, 02:25 AM
acmech52's Avatar
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welcome to the forum. If you have a new car and the dealer you are working with will not fix it, go to another dealer if under warranty. If not under warranty, You can write to american honda company if in the U.S. Also there is a consumers report you can go to.
 
  #3  
Old 02-07-2010, 02:44 AM
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im in Egypt , its only one certified dealer for Honda...and its the Honda store.
would the US consumer report do something about it if i was in Egypt?
i wanted to send directly to japan for them to handle but couldnt find a link for that...Thank
 
  #4  
Old 02-09-2010, 06:28 AM
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Dealer only Egypt can help you, each region has it's standard procedures, UAE section most likely is your region they should be of assistance hope this helps, I included other offices just in case no contact at UAE can be made.

Customers Outside of the United States

United Arab Emirates
Tel:
+971 4-886-1667
Fax:
+971 4-886-1668
http://www.hondauae.com/



Honda Customer Service is more than happy to help with U.S. Honda vehicle concerns, but is unable to address questions regarding non-U.S. PRODUCTS. Please telephone the appropriate Customer Service group directly:

Honda Canada Customer Service
(888) 946-6329


Honda Motor Europe LTD. TOLL-FREE
01753 590590

Honda de Mexico Servicio a Clientes
01 800 368 8500
 
  #5  
Old 02-10-2010, 04:39 AM
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Thank You silvercgu11 good info. to know.
 
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